Dispatcher/ Administrator

We are partnered with a local transport and towing company whose focus on service to their customers has enabled them to grow into one of the most recognisable and respected businesses in Toowoomba. Due to continued growth, our client is looking to employ a dispatcher and administrator to join their team. Working in their Toowoomba office three days a week, you will be tasked with dispatching jobs in a timely and accurate manner, whilst also ensuring the appropriate administrative requirements are also completed. In addition, you will be required to be “on call” for a weekend period approximately every 4 – 6 weeks or as necessary. Reporting directly to the Dispatch Coordinator, your main duties will include:
  • Constantly reviewing the internal jobs system and dispatching drivers as needed;
  • Being aware of driver movements and locations at all times;
  • Ensuring the accurate data entry of details into the system so that invoices can be raised;
  • Adapting to changing job circumstances and driver availability, to ensure that a high level of customer service is still maintained; and
  • General administrative duties as required.
This is a fast paced position and depending on work load, it can be high pressure. The ideal candidate will enjoy working in a busy environment and be a customer service professional. The requirement for the rostered weekend will see you being responsible for dispatching jobs from 7am Saturday, through to 7pm Sunday evening. This can be completed from home, as all equipment (mobile phone & iPad) will be provided. The ability to be available for these weekends is a requirement in order to be considered for this position. An excellent attention to detail is also required and a background in either the transport or motor industry would be advantageous.

Our client prides themselves on their family friendly values and in return for your dedication, you will be given flexibility when required, job security and a pay rate commensurate with your experience. If this role is of interest, please do not hesitate to apply, by clicking “Apply”. For any enquiries, please contact Declan Ryan on 07 4659 7400 quoting reference number 2613909.