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The Executive Team

08 March 2019

A brief definition of the Executive Team and some questions to ask yourself regarding your company's management.

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A rundown on our Executive Search process, outcomes and benefits.

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Public Relations is used by corporations to communicate with external stakeholders. So, how can a degree in PR assist someone in becoming a successful Recruiter? Here is a list of 5 skills that both PR and HR have in common . . .

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Employment in 2018

03 December 2018

2018 has been a tumultuous year for employment relations, HR and the business world in general. From numerous royal commissions, to nigh-uncountable, smaller changes to awards and employment standards, you’d be forgiven if you weren’t quite up to date, even here in December.

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If you initially employ someone on a casual basis, don’t expect them to stay casual in the long-term. As of October this year, casual employees can now request . . .

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Labour Hire

01 December 2018

One big legislative initiative that came into play earlier this year is Labour Hire. In short, it is a licence, or certification, that allows businesses and entities to supply human capital and services to other businesses . . .

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Recruitment consultancies and agencies are usually one of two types; they either specialise in permanent recruitment or temporary recruitment. What are temps and what's in it for you?

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In Recruitment jargon, a “Passive Candidate” is one who is currently employed, isn’t actively seeking work, but would be open to discussing opportunities with employers. The majority of the workforce are considered to be Passive Candidates, at least 80% in some industries. One of the conundrums of a Recruiter is . . .

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The main objective of reference checks is to identify past behaviours and experiences to indicate future behaviour and performance. No matter who does your reference check, they should be done with expertise and the following will go some way to help. Successful techniques include . . .

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Social Media is a big deal. Over the last decade, its relevance in both the social and corporate worlds has skyrocketed. Almost every business uses at least one Social Media platform, be that Facebook, Instagram, Twitter, or one of the many other, smaller-time Medias such as Yammer. LinkedIn has become a must-have in the corporate world......

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One-Way Interviews

24 April 2018

Here at JP Smith are currently trialling software that enables asynchronous interviews. These interviews are more commonly known as “One-Way Interviews” and allow the candidate to perform the interview on their own terms...

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One by-product of the continuing integration of the internet into standard business functions, is the removal of geographic barriers to communication and engagement. In the current age, candidates from all over the world can apply to any of our roles. This provides us with an almost unlimited talent pool with which to service our clients’ needs...

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Souths Sponsorship

09 November 2017

JP Smith is proud to be business/corporate sponsors of the Southern District Magpies Cricket Club.

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We have put together some observations regarding succession planning. It's not easy to get it right but it is so easy to get it wrong. Think about your timing...

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Key Selection Criteria

20 October 2017

Key selection criteria – to do or not to do

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How many resumes are piling up on your desk? Six things you should be looking for in a CV.

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Non Financial Benefits

14 September 2017

Sophie Mexted gives some real-world advice on non-financial benefits for employees.

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JP Smith are now doing video blogs!

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Resume Day!

31 July 2017

JP Smith Recruitment and HR are offering a resume advice service to the public, free of charge.

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A multi-national manufacturing company has chosen a Toowoomba psychologist to find a senior executive for its southeast Asian branch.

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In almost all businesses, hiring is often only done when someone resigns, when an employee is terminated or when the business identifies the need for extra resources, but is this the best way to manage the process?

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Engaging and retaining top talent is one of the biggest challenges facing Executives and managers today. So how do you retain high performers and prevent losing them to your competitors?

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Social media is an increasingly important aspect of today’s business environment. Having an online presence is essential for companies to reach a wider market, as other means of advertising, such as newspapers, are becoming obsolete. As the world of business is more technology-focused than ever, maintaining online connections with your people, can set you up for future trends and changes.

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The team at JP Smith Recruitment & HR work hard to find suitable candidates who are motivated to stay in your company and thrive. However, as an employer, are you doing your part? When was the last time that you reviewed your HR Management practices? After all, the effective management of your human capital is key to staff retention.

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“What is an HR Audit?” is almost always the first question I am asked when introducing this service to clients. Often business owners have never even heard the term “HR Audit” before, let alone its purpose and the benefits it can provide. In short, an HR Audit is the process of examining every policy and procedure that effects an employee. Here is a brief run down on how they work and additionally, why they are important to your business.

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Christmas is already upon us and before too long we will be stepping back into the office in January to commence a new working year. Many of us have plans in place as to how we will grow profitability in 2017 however, are your leaders and managers best positioned for success? Why not put them to the test?

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Work life integration

02 December 2016

Our Director and Psychologist, Jamie Smith talks with the Chronicle about work life integration.

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Everyone is responsible for their own health and well-being at the end of the day. But having said that, don’t be too proud to ask for help. In a country like Australia, where there is resources galore, you don’t need to look too far to get some form of assistance.

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National Psychology week is about to commence for another year. Here are just some of the ways JP Smith Recruitment and HR contributes to the community with the help of our in house Psychologists.

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Screening candidates is often overlooked by hiring managers when the time to fill the position, or a lack of suitable candidates, takes priority over finding the perfect fit for the business. It is something that needs to be taken seriously however, as hiring an employee without properly vetting their skills or experience can lead to terrible outcomes for the business.

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As the Director of JP Smith Recruitment and HR, I am in the fortunate position that many of our clients contact me with a wide array of Recruitment and HR queries. One of the most common questions I get is, “What should I be quizzing for during the interview to get the right information?” I think we’ve all been told too many times what we are not supposed to ask during the interview, so here are three good questions to get the most from your interview.

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At JP Smith Recruitment and HR, the two most common reasons we see for organisations wanting to work with us is either because they don’t have the time to conduct a full and comprehensive recruitment exercise themselves, or they feel they don’t have the expertise to recruit effectively. In either case, they need a recruitment Partner to guide, mentor and support a robust recruitment process. However, all the recruiting expertise in the world won’t net a good result, unless organisations are willing to enter into an open and mutually beneficial relationship with our consultancy. Whoever you work with, it is important to know how to make the most of your recruitment partner to ensure success.

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Resume Building Service

15 August 2016

The goal of any Resume or CV is to assist you in securing an interview. Many people tend to forget that they are essentially your "first impression" to any potential employer and as a result they need to be treated as such.

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JP Smith Recruitment and Human Resources are pleased to announce the release of the new video highlighting our Executive Search service.

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We are pleased to announce the launch of our Executive Search Service.

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Traditional leadership practices are becoming obsolete, as business moves forward into an era shaped by social media, climate concerns and vast demographical shifts. What society has learnt previously needs to be adapted to meet the current demands on leaders today and the new leaders coming forward need to prepare for an ever-changing business environment.

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Recruiting Leaders

06 June 2016

Strong leadership is the foundation of business success and without it, many once profitable companies have floundered and even failed. Whether it be failure to match culture, having the wrong experience for the role or choosing a leader that is too junior (or too senior), the wrong appointment can be extremely costly to a business. How then, do you recruit leaders?

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When recruiting for senior management and C-level roles, is it best to groom current staff for the management track, or look externally? This is a question many businesses face, however, in short, there is no right answer. Different circumstances call for different needs to be filled and as such, there are benefits to going either way.

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This year has kicked off at a rapid rate and as we become immersed with business priorities and growing opportunities, it can be important to “take a step back” and ask some questions regarding your staff management.

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The key to any robust recruitment process is having a clear understanding of what you are looking for. Job Analysis and detailed Position Descriptions play an important role in actively improving hiring efficiency and staff retention.

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In a time where flexible working arrangements are becoming increasingly popular, it is important to familiarise yourself with what works best for your business and your employees.

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We would like to say a big thank you to the clients and candidates who nominated us for the Heritage Business Excellence Awards.

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Outplacement services are an important consideration when looking to downsize. In our first video news post, Declan discusses the significant benefits to be gained by providing assistance to your outgoing staff.

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Outsourced temporary employees provide a flexible solution to meet uncertain workload increases whilst providing direct management and control over those working for your business. Consider sourcing temps through an outsource provider as an alternative to direct hires and outsourcing of entire tasks…

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Exploring a candidate with transferable skills opens the hiring process to an almost limitless opportunity to find a new staff member who is the right fit for your business and who may well stay longer than the candidate with the most desirable direct experience…

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Retaining your best and most valued staff is a constant battle - the great ones are in demand and they know it! Here, we have listed the top 7 ways we know will help to reduce the likelihood of your key staff departing for greener pastures.

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An often overlooked factor of redundancies is the emotional needs of retained staff - the last thing a business needs is to action a series of redundancies only to lose remaining staff or experience reductions in productivity on the back of a significant drop in morale. Fortunately, there are tried and proven ways to manage the morale of retained staff through all stages of a downsizing.

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The current economic climate has seen many businesses using redundancies to downsize and ensure long-term viability. Undertaking redundancy action requires careful compliance with a variety of requirements. Make sure you know your obligations before heading down that road.

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As the start of a New Year approaches once again, the realisation that we can all start afresh and make our New Year Resolutions follows. This is the time to step back and assess what worked well throughout 2014, and what didn’t.

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Email is fast becoming the predominant form of communication within offices and between businesses. This type of communication can be very effective, it is fast, convenient and gets your message across clearly, or does it?

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Goal Setting the SMART way

01 December 2014

Being motivated to get things done can be difficult when you have a long list of things to do. Goal setting is a great way to keep you motivated and focused on an end target.

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Performing for Profit Seminar

09 September 2014

The Crowe Horwath "Performing for Profit" seminar where Jamie Smith answered queries on staff performance matters.

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In today’s competitive market, it can seem more and more difficult to gain a permanent full-time position. Well you are in luck, because there is more than one option to gain employment and experience in today’s competitive market. Have you ever considered Contract or Temporary placements?

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There are many different ways that you can get a new job. This can be through an internal promotion, word of mouth, or searching for jobs on career websites. The one place that people can turn a blind eye to is a Recruitment Agency.

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A reference check on a possible candidate can help you with your final decision. It is all good and well to hear what a candidate thinks about themselves, but what does their recent employer think?

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Communication is Key

25 August 2014

Keeping your staff aware of what is happening within your business can go a long way to making them feel valued and keeping them focused on business goals.

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A handy interviewing approach is to use Behavioural Interview Questions. This focuses on understanding how the candidate performed in past situations and can give insight into how they will perform in a similar situation in the future.

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Health and Safety Blog

23 July 2014

I've been fortunate to have just come back from a developing South East Asian country and, among other things, have been amazed by their take on Health & Safety.

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“What on earth is a 360° Review?” Keep on reading to find out what it is and the benefits for you and your company.

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Human Resources Audits are done so that companies know where they stand in regards to current legal requirements as well as best practice. Simply put, HR audits are an assessment of policy and procedure. It is a check-up that will explore all areas of the company to identify areas that need improvement and also to confirm the areas that are compliant, with ways to improve even further.

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The brands of top-performing companies are characterised by an emphasis on the experience of employees according to research by Hewitt.

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Staff Retention

01 April 2014

“I had a great salesman/service rep/accounts team, but they left.” It is a common statement – retaining good staff is an ongoing battle and one that can be won with strategic management of matters employees value most.

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Workplace bullying has become a hot topic in recent years – a few public and high-profile cases coupled with some incredibly expensive settlements have highlighted how serious the issue can be for businesses.

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Recently there has been an increase in the number of organisations utilising our services for the placement of Temporary staff.

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Interviews can affect people in many different ways. Some people take them in their stride and their confidence exudes from their very being, whereas other people turn into a shaky mess. To make sure you are, at the very least, comfortable with the interview there are a few things you can do to prepare yourself.

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Reference checking is a vital tool in the recruitment process and is as important for short term, temporary employment as it is for permanent staff.

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Have you thought about who is looking at your Facebook Profile? Social Media is here to stay; it opens the lines of communication in times where people are finding less free time to keep in contact with loved ones. It is fun to share memories of events and parties, but if you are applying for a position where a level of conformity or professionalism is required – I would advise exercising some caution.

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Your first day of work will probably feel just like an extension of your job interview. If you attack it the same way you did your interview you shouldn't have a problem.

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Pre-Testing Jitters

28 June 2013

As part of our recruitment process, JP Smith Recruitment & HR offers our employers a full selection of administrative computer based tests as well as the Psychological profiling and speed and accuracy tests.

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What are the other types of roles you have been applying for? - This seemingly innocuous question can...

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Interviews can make even the most confident of applicants uncomfortable, and they often forget just how nerve racking it can be for the interviewer. Nerves can be minimised by ensuring you are prepared for your interview. A few tips on how to decrease those sweaty palms and shaking hands:

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There is so much emphasis placed on developing a well structured resume, but how many of us actually update them? Remember, a resume is the first point of contact job seekers have in selling themselves to an organisation and it is the make-or-break point in proceeding to the interviewing stage.

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The first contact between a company and their prospective employee more often than not is via a telephone call. The way you answer a call can sometimes have a lasting effect on the caller.

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We now have a FB presence. Feel free to drop by. http://www.facebook.com/pages/JP-Smith-Recruitment-and-HR/154742507909022

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Given the wide scale impact of what has just happened to our region, there is a fair chance that you, your staff, or their families and friends have been affected in some way. There are things you can do in your business to help staff to work through this.

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So you have just arrived back at work after getting over the staff Christmas party and enjoying your holidays when you begin to wonder how you can get your staff performing at the best of their abilities again.

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Gain some ideas on providing your team with a great work environment that they will enjoy getting out of bed in the morning to come to.

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There are many ways to interview a candidate. These can include one-on-one interviews, group interviews, panel interviews and interviews via Skype or phone. This article will highlight how to successfully structure a panel interview.

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A number of large organisations, particularly in the mining and power production sectors, have implemented psychological profiling to establish benchmarks to ascertain an individual’s desire to maintain a safe workplace.

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Employee engagement is a hot topic at the moment and basically, it does not revolve around the employee being happy rather, it is their involvement in stimulating and challenging work. This engagement in stimulating and challenging work is one of the key facets of retention and productivity.

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Psychometric skills for the job

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Hobbies – I like spending time with friends, going to the movies and walks on the beach.

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Reference checks are an essential factor in the recruitment process and at JP Smith we conduct a minimum of three professional reference checks before an offer is made. There is a certain etiquette that can be expected of those conducting reference checks; however you need to be aware of all information that can be sourced regarding your work history.

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As June 2011 figures show, there is a surge closer to full employment with negative growth in Australian Unemployment Rates of 4.9% and a similar trend for Queensland with a decreasing Unemployment Rate of 5.2% (www.abs.gov.au).

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There is a lot of information out there providing tips on how to impress in an interview and what to do when dealing with a potential employer. Everyone always says, “leave an impression” and “make yourself known”, but please make sure you, “leave an impression” for the right reasons.

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As recruiters, it is our role to source quality candidates for our clients. Depending on the role, this process can take anywhere from hours to weeks. Once a Shortlist of suitable candidates is found and forwarded through to our clients for their perusal, our role does not end.

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In 2009, Jamie Smith was a appointed to the committee for the 2011 Industrial and Organisational Psychologists conference held in Brisbane.

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As business owners, it is vitally important that you have a clear Social Media Policy in place for your team. Making your staff aware of the Do’s and Don’ts of Social Media within your workplace and setting clear boundaries on the use and misuse of sites makes for a smooth transition for your business into the world of Social Media.

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At the recent Industrial and Organisational Psychology Conference in Brisbane, one of the most talked about themes was the impact of social networking within the workplace. We have all heard about disrupted productivity and decreased attention to detail but it was amazing to hear the number of positives that psychologists had noted with regards to this new phenomenon.

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It really is all the rage now – social networking. If the ‘seven degrees of separation’ paradigm seemed a bit farfetched before, it certainly isn’t now. The minute you register a new friend on Facebook or colleague on LinkedIn, you are hit with a barrage of ‘other people you might know’ from your new friend/colleague’s contact list – and chances are you know at least some of them.

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Facebook, Twitter, LinkedIn and now the new Google+ seem to be the hot topic on everyone’s lips, from tweens to top business owners and businesses. Social networking provides an unmitigated smorgasbord of social interaction, though is it something that should be taken so lightly as just social interaction?

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People spend a lot of time wondering what it is that motivates their staff and colleagues. It can be quite simple to find out: just ask them.This can be done in a number of ways:

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It’s a new year, and already time seems to be escaping us. Getting back into our hectic working lives can be a struggle after a generous helping of holidays and setting goals in the workplace can make for a “big bang” start to the year.

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We all know a positive work place creates higher staff motivation and morale, which in turn, leads to greater productivity and output. We all know that a positive work place leads to happier staff, which then increases employee retention which can help reduce turnover costs.

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Campaigning for a Job

24 May 2013

Campaigning for a job, though different to campaigning for an electoral position, is similar in some ways! In both instances you have to be proactive and put yourself out there so that you can be identified, analysed and decided upon.

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A good politician can be a great role model for someone applying for a job, although they can be somewhat distrustful with the words that come out of their mouths, their actions can be fruitful! To impress your interviewer, you need to adopt a similar mindset. Below are some tips on becoming the Candidate of Choice.

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We have all been through interviews where we have been asked those tricky questions that make you stumble over your words and make you feel like you are talking in circles just to fill in time. Below are some tips to help you work through tricky interview questions in a logical manner.

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Not only do you personally, as an employer want to appeal to the candidate as a great boss, your organisation needs to provide additional benefits, so you are seen as an ‘employer of choice’, which will entice people to work for your organisation. Below are some tips on how to create a positive organisation and workplace.

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Conducting interviews with prospective candidates for a position can be a daunting task. Whether it is an interview following screening by a recruitment company or a full recruitment exercise run by yourorganisation, it is imperative that you are adequately prepared to find out the most relevant information from your candidates.

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Effective change management is an integral part of a business’s make up in this fast-paced and dynamic age of advancement. This advancement is in all aspects of business and can be related to the specific human resources as well as technological and environmental aspects of a business.

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Employee Assistance Program’s (EAP’s) are an innovative and useful tool in establishing a supportive network for yourself and your staff.

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To understand the benefits an Employee Assistance Program (EAP) can have for you and your staff, you must first understand what an EAP is.

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We often hear people in business say, “our people are our greatest asset!” However, many businesses in our community and its leaders, fail to take the management of their people seriously.

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Like all good plans, EAPs can come unstuck if logical steps are not taken in order to ensure the seamless transition into your workplace.

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A lot of the talk in HR circles is all about retention and making sure that retention figures are up there with the best and having these marvelous statistics that focus on longevity.

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You have been through the arduous task of sifting through resumes, you have shortlisted and you have narrowed it down to one candidate, but best practice recruitment does not stop once the letter of offer has been signed.

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By managing the candidate evaluation process successfully, you better your chances of finding the “Brightest and the Best” candidate to suit your business’ needs.

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The process of Recruitment begins with attraction then recruitment and selection, and finally retention.

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Retaining your top performers can be a tricky task, especially in today’s competitive recruitment environment.

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As the quality of the applicants will depend on the quality of the recruitment practices in place, ensuring best practice throughout the recruiting process is paramount.

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Five, no-nonsense tips, that will ensure you instil best practice in your recruitment operations.

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The Chronicle reported on a Suncorp Bank report, interviewing Jamie Smith for his thoughts.

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What is a Temp?

20 February 2013

You hear about people putting “temps” into their business.

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Retention culture

12 February 2013

How to retain good people!? People retention is vital for growth in all teams, groups and organisations.

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There are many benefits in having a temp in your business.

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The Bottom Line

08 January 2013

Temporary staffing is on the increase and part of this new found fascination is due to lower financial costs.

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We can assist your business with Temporary employees. If your business experiences change or faces the challenge of effectively maintaining or increasing output at any one time, then we can help you.

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All too often, questions are only asked about policy when something has already gone wrong.

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Simply put, a Human Resources Audit is an assessment of policy and procedure.

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Awards are known to be a complex but essential part of business life.

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When staff turnover or productivity starts to affect your company’s bottom line, it could be time to look more closely at how you hire.

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Staff retention has been discussed at length, by those in the HR industry. We all know it is important in order to drive your business forward as time spent on advertising and hiring new staff, not to mention training them, is time wasted.

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Recognising and providing solutions to your business’ staffing needs is not always an easy process.

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