News by JP Smith Toowoomba

News

25 August 2014

Behavioural Interview Techniques

A handy interviewing approach is to use Behavioural Interview Questions. This focuses on understanding how the candidate performed in past situations and can give insight into how they will perform in a similar situation in the future.

If you are looking for someone who can effectively communicate and organise a team, instead of asking them if they can do it, ask how they have done in the past, get them to give you a particular example. This will enable you to see whether or not they have been completely honest about their past experiences.

Remember to use the STAR method when asking or structuring your interview questions:

S – Situation: What was the context? When and Where?

T – Task: Describe what you had to do – the challenges and expectations

A – Action: How did you approach the situation, what did you do, what methods did you use?

R – Result: What was the outcome, what goals did you achieve?

By utilising Behavioural style interview questions, you can understand more about how a candidate will perform within your organisation. Instead of asking them questions that generate a standard ‘yes’ or ‘no’ response and not really understanding what they would do in a particular setting.

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